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Rr. Lidhja Prizrenit, Suharekë, Kosovë

For Reservations:
+383 49 893 372

  • What’s included in the price?
    1. Accommodation: The price typically covers your room or suite for the specified duration of your stay. 2. Basic Amenities: Rozafa Hotel - Kosovo includes essential amenities such as a bed, linens, towels, and basic toiletries like soap and shampoo. 3. Housekeeping: Daily or periodic cleaning and housekeeping services are often part of the standard package. 4. Wi-Fi: Complimentary Wi-Fi access in guest rooms and common areas. 5. Parking: Free on-site parking. 7. Breakfast: A complimentary breakfast. 9. In-Room Entertainment: Access to cable or satellite TV, movies, or streaming services may be included. 10. Concierge Service: Assistance with reservations, local recommendations, and other concierge services are available. 11. Front Desk Services: 24/7 front desk assistance, including check-in and check-out services. 12. Safety and Security: Basic security features like room safes, key card access, and security personnel. To get a clear understanding of what's included in the price of your specific stay at Rozafa Hotel - Kosovo, it's recommended to:
  • What types of rooms are available?
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  • What amenities are included in the room?
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  • Is there Wi-Fi in the rooms, and is it free?
    Yes. We have fiber internet with Wi-Fi connection. Unlimited and completely free.
  • Are there smoking and non-smoking rooms?
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  • Can I request a crib or extra bed in my room?
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  • How do I make a reservation?
    Your best option is to always book from our website. Best price guaranteed! Online: You can visit the Hotel Rozafa official website and use our reservation platform. Phone: You can call the hotel directly to make a reservation. You can find our reservation number on our official website. Since booking from our website we don't have to pay extra fees to booking sites, booking from rozafahotel.com is always more beneficial.
  • What is your cancellation policy?
    1. Cancellation Deadline: The date and time by which you can cancel your reservation without incurring any charges. 2. Cancellation Fees: Any fees that may apply if you cancel after the deadline. This could be a one-night charge, a percentage of the total reservation cost, or other specified fees. 3. Refund Policy: Information on how and when refunds, if applicable, are processed. 4. Special Cases: Any exceptions or variations to the standard policy, such as non-refundable reservations or special event periods. 5. Contact Information: Information on how to contact the hotel's reservations or front desk for further questions or to make a cancellation. Our cancellation policy requires that you cancel your reservation at least 24 hours before your scheduled check-in time to avoid any charges. If you cancel within 24 hours of your check-in time, you'll be charged for one night's stay. Please feel free to contact our reservations team at (+383) 49 893 372 if you have any questions or need to make changes to your reservation.
  • Are there any discounts available for booking online or in advance?
    Yes, we offer discounts for booking online or in advance. Types of discounts we offer are as follows: 1. Early Booking Discounts: Rozafa Hotel Kosovo often offer reduced rates for guests who book well in advance of their stay, such as 30, 60, or 90 days ahead. 2. Online-Only Discounts: Rozafa Hotel - Kosovo provides exclusive discounts for reservations made through the official website. 3. Advance Payment Discounts: Prepaid rates, where you pay for your stay in advance, are often lower than standard rates. These reservations are typically non-refundable. To find out if there are discounts available for booking online or in advance at Rozafa Hotel – Kosovo you can visit our hotel's official website and explore our offers and promotions section.
  • Can I modify or upgrade my reservation after booking?
    Rozafa Hotel typically allows modifications to reservations, such as changing your check-in/check-out dates, room types, or the number of guests. However, there may be specific rules and deadlines for making changes. These modifications are subject to room availability. If Rozafa Hotel has rooms available for your requested changes, we will do our best to accommodate your request. Please be aware that any additional charges or refunds associated with modifying your reservation will be in accordance with Rozafa Hotel's policies.
  • Upgrade of Reservation at Rozafa Hotel
    Upgrading your reservation at Rozafa Hotel often involves moving to a higher room category or adding extra services or amenities to enhance your stay. This may include options like breakfast, or special package deals. Upgrades are subject to room availability and the hotel's policies. You may need to pay the price difference between your original reservation and the upgraded option. Rozafa Hotel – Kosovo may offer complimentary upgrades to loyal guests, particularly if they have available rooms and you have a higher loyalty status.
  • Do you require a deposit for reservations?
    Deposit Requirements at Rozafa Hotel, Kosovo: The deposit requirements at Rozafa Hotel may vary depending on the type of reservation you are making and the specific policies in place. Rozafa Hotel may require a deposit to secure your reservation, especially for certain room types or during peak travel periods. The deposit amount, if applicable, and the method of payment will be in accordance with the policies of Rozafa Hotel. To determine whether a deposit is required for reservations at Rozafa Hotel in Kosovo, consider the following steps: 1. Visit Rozafa Hotel's Official Website: To find information about deposit requirements, visit Rozafa Hotel's official website. You can often find details about their reservation policies under a "Reservations" or "Booking Policies" section. 2. Contact Rozafa Hotel Directly: Reach out to Rozafa Hotel's reservations department or front desk by phone or email. They will be able to provide you with the most current information and address any questions you may have regarding deposit requirements. 3. Review Your Reservation Confirmation: If you've already made a reservation at Rozafa Hotel, check your confirmation email or reservation details for information about whether a deposit is necessary, the amount, and the payment method. 4. Special Promotions and Rates: Be sure to review the terms and conditions when booking special packages or promotions, as they may have specific deposit requirements. Please keep in mind that hotel deposit policies can differ, so it's important to understand Rozafa Hotel's specific requirements and be prepared to make the necessary payment if it is indeed required to secure your reservation.
  • How to modify or upgrade your reservation at Rozafa Hotel
    To modify or upgrade your reservation at Rozafa Hotel in Kosovo, follow these steps: 1. Contact Rozafa Hotel - Kosovo: Reach out to Rozafa Hotel as soon as you know you need to make changes or upgrades to your reservation. 2. Provide Reservation Details: When you contact the hotel, please have your reservation confirmation number or details readily available. This will help the hotel staff quickly locate your reservation. 3. Request Changes: Clearly communicate the changes or upgrades you'd like to make, inquire about availability, any associated costs, and familiarize yourself with Rozafa Hotel's specific policies regarding modifications and upgrades. 4. Confirmation: After processing your request, Rozafa Hotel should confirm the changes and provide you with an updated reservation confirmation. Please keep in mind that hotel policies may vary, so it's essential to review the specific terms and conditions of your reservation with Rozafa Hotel in Kosovo and reach out directly to the hotel to make any desired changes.
  • What are the dining options on-site?
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  • Is room service available, and if so, what are the hours?
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  • Do you accommodate dietary restrictions or special requests?
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  • What facilities and services do you offer (e.g., gym, pool, spa)?
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  • Are there any fees associated with using these facilities?
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  • Do you have a business center or meeting rooms for guests?
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  • Is parking available, and what is the cost?
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  • Do you offer shuttle service to the airport or nearby attractions?
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  • Is there public transportation nearby?
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  • What security measures are in place at the hotel?
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  • Is there a safe in the room for valuables?
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  • What should I do in case of an emergency?
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  • Do you have accessible rooms for guests with disabilities?
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  • Are there accommodation for guests with special needs?
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  • Is the hotel wheelchair-friendly?
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  • How will I be charged for my stay?
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  • Can I pay in a different currency?
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  • Do you accept different payment methods (credit cards, cash, etc.)?
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  • Can you provide information about local attractions and activities?
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  • Are there any discounts or deals available for local attractions?
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  • What's the best way to get around the area?
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  • Do you allow pets, and is there a pet fee?
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  • Are there any pet-friendly amenities or areas in the hotel?
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  • Are there specific quiet hours or noise policies?
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  • Is there an option for a quieter room location if needed?
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  • Is there an option for a quieter room location if needed?
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  • How long do you keep lost and found items?
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