Who we are
Our website address is: https://rozafahotel.com
Last Updated: 10.10.2023 Thank you for visiting our website.
Information We Collect
We may collect personal data from visitors to our website in the following ways: Online booking form, contact form or chat module installed in our page.
Contact Information
This includes the name, email address, and phone number and billing information you provide to us using our website’s forms mendtioned above.
Reservation Data
If you make a reservation through our website, we may request additional information, including arrival date, length of stay, and room preferences.
Other Information
We may gather additional information through visitor analytics and tracking technology to monitor website usage.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We don’t share you data with any type of third parties. If you request a password reset, your IP address will be included in the reset email.
Use of Your Data
We use the personal data we collect for the following purposes:Identifying the client who made reservation.
Reservations and Services
Your data is used to process and manage your reservations, communicate with you regarding your bookings, and provide other hotel services.
Marketing
With your consent, we may use your data to send you information about special offers, events, and promotions related to our hotel.
Data Protection
We are committed to safeguarding your personal data and follow appropriate security practices to ensure its protection. Furthermore, we do not share or sell your personal data to third parties without your consent.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Your Rights You have several rights concerning your personal data, including the right to access, correct, delete, and restrict its use. You also have the right to withdraw your consent for data usage for marketing purposes. To exercise these rights, please contact us at info@rozafahotel.com or +383 49 893 372.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any such changes will be posted on this page and will take effect immediately upon posting. Please read this Privacy Policy carefully and feel free to contact us if you have any questions or concerns about how we handle your personal data. Thank you for choosing to visit our hotel and entrust us with your personal information. Rozafa Hotel – info@rozafahotel.com