FAQ’s
Rozafa Hotel – Kosovo
+383 49 893 372
Frequently Asked Questions
1. Accommodation: The price typically covers your room or suite for the specified duration of your stay.
2. Basic Amenities: Rozafa Hotel – Kosovo includes essential amenities such as a bed, linens, towels, and basic toiletries like soap and shampoo.
3. Housekeeping: Daily or periodic cleaning and housekeeping services are often part of the standard package.
4. Wi-Fi: Complimentary Wi-Fi access in guest rooms and common areas.
5. Parking: Free on-site parking.
7. Breakfast: A complimentary breakfast.
9. In-Room Entertainment: Access to cable or satellite TV, movies, or streaming services may be included.
10. Concierge Service: Assistance with reservations, local recommendations, and other concierge services are available.
11. Front Desk Services: 24/7 front desk assistance, including check-in and check-out services.
12. Safety and Security: Basic security features like room safes, key card access, and security personnel.
To get a clear understanding of what’s included in the price of your specific stay at Rozafa Hotel – Kosovo, it’s recommended to:
– Review the hotel’s website or promotional materials, where we often list inclusions.
– Check your reservation confirmation or booking details.
– Contact the hotel directly to inquire about what is covered in the price of your stay and whether there are any additional fees or services available.
This will help ensure you have a complete picture of what you can expect during your hotel stay.
Online: You can visit the Hotel Rozafa official website and use our reservation platform.
Phone: You can call the hotel directly to make a reservation. You can find our reservation number on our official website.
Our cancellation policy requires that you cancel your reservation at least 24 hours before your scheduled check-in time to avoid any charges. If you cancel within 24 hours of your check-in time, you’ll be charged for one night’s stay.
1. Cancellation Deadline: The date and time by which you can cancel your reservation without incurring any charges.
2. Cancellation Fees: Any fees that may apply if you cancel after the deadline. This could be a one-night charge, a percentage of the total reservation cost, or other specified fees.
3. Refund Policy: Information on how and when refunds, if applicable, are processed.
4. Special Cases: Any exceptions or variations to the standard policy, such as non-refundable reservations or special event periods.
5. Contact Information: Information on how to contact the hotel’s reservations or front desk for further questions or to make a cancellation.
Please feel free to contact our reservations team at (+383) 49 893 372 if you have any questions or need to make changes to your reservation.
Yes, we offer discounts for booking online or in advance. Types of discounts we offer are as follows:
1. Early Booking Discounts: Rozafa Hotel Kosovo often offer reduced rates for guests who book well in advance of their stay, such as 30, 60, or 90 days ahead.
2. Online-Only Discounts: Rozafa Hotel – Kosovo provides exclusive discounts for reservations made through the official website.
6. Advance Payment Discounts: Prepaid rates, where you pay for your stay in advance, are often lower than standard rates. These reservations are typically non-refundable.
To find out if there are discounts available for booking online or in advance at Rozafa Hotel – Kosovo you can visit our hotel’s official website and explore our offers and promotions section.
– Rozafa Hotel – Kosovo typically allows modifications to reservations, such as changing your check-in/check-out dates, room types, or the number of guests. However, there may be specific rules and deadlines for making changes.
– These modifications are subject to room availability. If Rozafa Hotel has rooms available for your requested changes, we will do our best to accommodate your request.
– Please be aware that any additional charges or refunds associated with modifying your reservation will be in accordance with Rozafa Hotel’s policies.